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Welcome to Burstimo Limited (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website burstimo.com, our marketing services, and any other products or services we provide related to promoting music and artists (collectively, the “Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By accessing or using the Services, you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) and that you agree to comply with these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to accept these Terms on behalf of that organization.

2. Changes to Terms

We reserve the right to modify these Terms at any time. If changes are made, we will notify you by email or post a notice on our website. Continued use of our Services after such changes indicates your acceptance of the new Terms. Please review these Terms periodically.

3. Services We Provide

We offer a range of marketing services to promote music and artists, including but not limited to:

• Social media management and campaigns
• Music release promotion
• Artist branding and public relations
• Content creation and digital marketing strategy
• Press and media outreach

The exact scope of services will be outlined in a separate agreement or statement of work.

4. User Responsibilities

When using our Services, you agree not to:

• Violate any local, state, national, or international law in connection with the promotion of your music or content.
• Submit or promote music or content that is copyrighted by others without proper authorization.
• Provide us with false or misleading information, including inaccurate representation of your rights to the music or content you ask us to promote.

5. Intellectual Property

• Your Content: You retain ownership of any music, artwork, or promotional material you provide for us to promote. By providing us with such content, you grant us a non-exclusive, worldwide license to use, reproduce, modify, and distribute the content for the purpose of delivering the Services.
• Our Content: All content, materials, and intellectual property we create or provide in connection with the Services, including marketing strategies, designs, and reports, remain our property. You may not reproduce or distribute our content without our express permission.

6. Payment Terms

Payment for our Services will be outlined in the service agreement, contract, or invoice. You agree to:

• Provide accurate and up-to-date payment information.
• Pay for all services in accordance with the agreed-upon pricing, whether through flat fees, retainers, or performance-based compensation.
• Make payments in [currency] and on the schedule agreed upon in the service agreement.

7. Refunds and Cancellations

Refund and cancellation policies will be detailed in the service agreement. Generally:

• Payments for completed services are non-refundable.
• Cancellation of ongoing services must be made with 7 days notice.
• In cases where services have been prepaid, refunds will be issued based on the remaining unused portion of the services, subject to any cancellation fees.

8. Third-Party Platforms and Services

We may use third-party platforms and services (e.g., social media platforms, streaming services, or media outlets) to promote your music and content. We do not control these third-party platforms and are not responsible for their performance or any changes they make to their services. By agreeing to these Terms, you also agree to abide by the terms and policies of any third-party platforms we use on your behalf.

9. Disclaimers

We cannot guarantee specific outcomes or success from the marketing campaigns we conduct. While we strive to achieve the best possible results, the success of a campaign depends on multiple factors, including audience engagement, platform algorithms, and market conditions. Our Services are provided on an “as is” and “as available” basis without any express or implied warranties.

10. Limitation of Liability

To the maximum extent permitted by law, Burstimo Limited, its affiliates, officers, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to the use of our Services or inability to use our Services, including but not limited to lost revenue, loss of goodwill, or damage to reputation.

11. Indemnification

You agree to indemnify and hold harmless Burstimo Limited, its affiliates, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including attorney’s fees) arising out of your use of the Services, your breach of these Terms, or any content or material you provide to us for promotion, including claims of copyright infringement or other violations of intellectual property rights.

12. Termination

We reserve the right to terminate or suspend your access to the Services at any time, with or without cause, and without notice. You may also terminate our relationship by providing written notice in accordance with the cancellation terms in our service agreement. Upon termination, you must immediately discontinue use of the Services, and any outstanding payments will become due.

13. Governing Law

These Terms are governed by the laws of United Kingdom, without regard to its conflict of laws principles. Any legal proceedings arising from or relating to these Terms will be brought exclusively in the courts located in United Kingdom.

14. Entire Agreement

These Terms, along with any service agreements or other legal documents expressly referenced herein, constitute the entire agreement between you and Burstimo Limited with respect to the Services and supersede any prior agreements or understandings.

15. Contact Information

If you have any questions about these Terms or our Services, please contact us at:

• Email: info@burstimo.com
• Address: 320 City Road, London, EC1V 2NZ